Implementation Consultant & Account Manager

• Project & Team Orchestration: Coordinate internal cross-functional teams (Implementation Analysts, Digital Consultants, DevOps, Account Managers) and external client/partner stakeholders (Project Managers, IT, Web Developers) from contract signing to go-live.

• Kick-off & Architecture Setup: Run structured kickoff sessions, align on scope, timelines, and data architecture, and manage environment provisioning (AWS, Azure, GCP, or On-Premise).

• Technical Translation: Translate complex technical concepts (APIs, data models, identity resolution, integration points) into business language for stakeholders, and translate functional marketing needs into technical specs.

• UAT & Deployment: Oversee core analyst implementation, use case configuration, platform User Acceptance Testing (UAT), and documentation (Wiki, Acceptance Notes).

• Risk & Hygiene Management: Track project milestones, maintain strict project hygiene (risk logs, status updates), and proactively flag delivery or data-integration blocks.

• Handover: Execute a clean transition to Customer Support/Success with validated "time-to-value" proofs.

Key Requirements & Skills

• Technical Understanding: Familiarity with data pipelines, SQL, cloud hosting (AWS/Azure/GCP), and MarTech/CDP ecosystems.

• Project Management: Proven experience driving parallel software or technical implementations to tight deadlines.

• Communication: Strong stakeholder management skills to guide enterprise clients (banking, retail, pharma, media) through digital transformation.

Meiro is a customer data platform that collects behavioral data from every customer touchpoint, resolves it into unified profiles in real-time, and activates audiences across email, push, SMS, and advertising. The platform consists of three modules: Pipes for data collection and identity resolution, Audiences for building customer profiles and segmentation, and Engage for campaign execution and journey orchestration. Meiro serves marketing and data teams in banking, retail, fintech, travel, e-commerce and other industries. The platform deploys on-premise, in private cloud within your own AWS, Azure or Google Cloud account, or as managed cloud, with options for running AI models locally. Teams benefit from real-time activation, warehouse composability, and simplified pricing based on annual tiers rather than monthly meters.