Jr. Sales Representative (FR/IT)

Tasks

Sales & New Customer Acquisition

• Actively work leads from Romandie and Ticino (inbound & outbound)

• Reach out to potential customers by phone, email, or video call

• Advise customers on our e-bikes, financing options, and services

• Run sales and consultation calls with a clear focus on closing

• Get involved in events, trade shows, or promotional campaigns

Customer Care

• Guide customers personally from first contact to purchase

• Build lasting customer relationships that go beyond the sale

• Stay on top of open quotes and follow-ups

Sales Processes & CRM

• Document all your sales activities cleanly in the CRM

• Manage your pipeline in a structured, self-driven way

• Work closely with other teams to keep improving the customer experience

Requirements

Must-haves:

• Fluent in French and Italian

• Good English (our corporate language) — German is not required

• Based in Switzerland with a valid work permit

• Willing to work on-site in Zurich (home office possible on select days after onboarding, but this is not a remote role)

• You genuinely enjoy active selling and new customer acquisition

• Strong communication skills, on the phone and in writing

• Independent, structured, and closing-focused way of working

• Self-motivation and persistence, even when things don't click right away

• Comfortable with digital tools (CRM, Office, email)

Also very welcome — career changers included:

• You come from hospitality, gastronomy, or the service industry and know how to engage people

• You don't have sales experience yet, but you've got the mindset — sales mindset beats CV

Nice-to-haves:

• Real knowledge of (e-)bikes, cycling, or the mobility world — a big plus. Whether you ride seriously, worked in a bike shop, or you're just deep into the scene, this helps you build instant credibility with customers.

• Experience in online sales, inside sales, or B2C sales

• German skills are a plus

Benefits

• Attractive compensation package with fixed and variable components — your performance pays off

• A central, easy-to-reach office right in the heart of Zurich

• Structured onboarding, including for career changers

• A dynamic, growing environment with real potential for development

• Ownership from day one — actively shape how MyBikePlan grows across Romandie and Ticino

• A team that rolls up its sleeves and has each other's back

Du kennst dich mit (E-)Bikes aus – ob als gelernte:r Velomechaniker:in oder weil du bereits im (E-)Bike-Verkauf gearbeitet hast – und du möchtest nicht nur verkaufen, sondern auch technisches Verständnis einbringen? Dann ist unser Store-Team genau dein Platz.

Bei uns kombinierst du direkten Kundenkontakt im Store, Beratung zu unseren (E-)Bikes und Finanzierungsmodellen, sowie die Kontrolle bereits montierter (E-)Bikes vor der Kundenabholung. Abwechslungsreicher geht's kaum.

Über uns:

MyBikePlan revolutioniert das Einkaufserlebnis für Premium-(E-)Bikes mit einem 0%-Finanzierungsmodell. Kundinnen und Kunden entscheiden selbst, ob sie über 12 bis 48 Monate finanzieren oder direkt kaufen möchten. Unser Ziel: Premium-(E-)Bikes für alle zugänglich machen und nachhaltige Mobilität fördern.

Unsere Mission:

Wir fördern Nachhaltigkeit, indem wir Menschen dazu ermutigen, in ein hochwertiges Produkt zu investieren, statt mehrere minderwertige Produkte zu kaufen, die irgendwann auf der Mülldeponie landen. Unser Ziel: (E-)Bikes für alle zugänglich machen.