Sales Traineeship (FR/ITA)

Tasks

Sales & New Customer Acquisition

• Actively work leads from Romandie and Ticino (inbound & outbound)

• Reach out to potential customers by phone, email, or video call

• Learn to advise customers on our e-bikes, financing options, and services

• Support and gradually run sales and consultation calls with a focus on closing

• Get involved in events, trade shows, or promotional campaigns

Customer Care

• Support customers from first contact to purchase

• Help build lasting customer relationships that go beyond the sale

• Keep track of open quotes and follow-ups

Sales Processes & CRM

• Document your sales activities cleanly in the CRM

• Learn to manage a pipeline in a structured, self-driven way

• Work closely with other teams to keep improving the customer experience

Requirements

Must-haves:

• Fluent in French and Italian

• Good English (our corporate language) — German is not required

• Based in Switzerland with a valid work permit

• Willing to work on-site in Zurich (home office possible on select days after onboarding, but this is not a remote role)

• Matura or a university/higher education degree

• Genuine interest in sales and new customer acquisition

• Strong communication skills, on the phone and in writing

• Structured, motivated, and eager to learn fast

• Comfortable with digital tools (CRM, Office, email)

Also very welcome — no sales background needed:

• You come from hospitality, gastronomy, or the service industry and know how to engage people

• You're just starting out, but you've got the drive — mindset beats CV

Nice-to-haves:

• Real knowledge of (e-)bikes, cycling, or the mobility world — a big plus. Whether you ride seriously, worked in a bike shop, or you're just deep into the scene, this helps you build instant credibility with customers.

• First experience in online sales, inside sales, or B2C sales (internship, part-time job, etc.)

• German skills are a plus

Benefits

• Fair traineeship compensation

• 6–12 month program with a genuine option to move into a fixed position

• A central, easy-to-reach office right in the heart of Zurich

• Structured onboarding and hands-on mentoring from day one

• Real responsibility, not just observing — you'll actually sell

• A dynamic, growing environment with real potential for development

• A team that rolls up its sleeves and has each other's back

Du kennst dich mit (E-)Bikes aus – ob als gelernte:r Velomechaniker:in oder weil du bereits im (E-)Bike-Verkauf gearbeitet hast – und du möchtest nicht nur verkaufen, sondern auch technisches Verständnis einbringen? Dann ist unser Store-Team genau dein Platz.

Bei uns kombinierst du direkten Kundenkontakt im Store, Beratung zu unseren (E-)Bikes und Finanzierungsmodellen, sowie die Kontrolle bereits montierter (E-)Bikes vor der Kundenabholung. Abwechslungsreicher geht's kaum.

Über uns:

MyBikePlan revolutioniert das Einkaufserlebnis für Premium-(E-)Bikes mit einem 0%-Finanzierungsmodell. Kundinnen und Kunden entscheiden selbst, ob sie über 12 bis 48 Monate finanzieren oder direkt kaufen möchten. Unser Ziel: Premium-(E-)Bikes für alle zugänglich machen und nachhaltige Mobilität fördern.

Unsere Mission:

Wir fördern Nachhaltigkeit, indem wir Menschen dazu ermutigen, in ein hochwertiges Produkt zu investieren, statt mehrere minderwertige Produkte zu kaufen, die irgendwann auf der Mülldeponie landen. Unser Ziel: (E-)Bikes für alle zugänglich machen.